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New Positions open at STEP Program

posted Jan 12, 2013, 10:54 AM by Maria Geueke
The Step Program at DIAL/SELF is looking for staffing to fill the attached positions.  We are looking for “relief staff” who will be hired and trained to support either role when regular staff are not available, as well as staff to fill the “RHY Evening House Monitor” position, for 1 to 4 nights per week, on a regular basis.
 
Interested applicants should send a resume and cover letter to HR@dialself.org, by January 18th.  Please note in your email whether you are interested in a relief position, or if you are interested in filling the weekly Evening House Monitor position.  The days we are currently looking to fill are Wednesday through Saturday. 
 
Please contact the Director of Residential Services, at kpereira@dialself.org or 413-774-7054 ext 103, for questions regarding these positions. 

DIAL/SELF   Youth and Community Services ~ Job Description

Title: RHY Overnight Housing Monitor (OHM)
Department: Step/Night Owl
Supervisor: Director of Residential Services
Status: Stipend Compensation; no standard benefits.

Job Summary:
The Overnight House Monitor position is for coverage of the Step program clustered housing site and the NightOwl Teen Warming Center, when applicable. If the responsibilities include supporting the Night Owl Teen Warming Center, the OHM is expected to be awake during the shift.  If there is no night owl client the OHM can sleep after last curfew’s have been checked in the Step Program.  Hours are from 10pm to 8am, for 3 or 4 nights per week preferred. The OHM will interact with and supervise any overnight program participants, and may be assisted by volunteers or additional staff. As needed and appropriate, the OHM will contact the on-call 24 hour supervisors for assistance. 

Qualifications: 
Appropriate training and education, including at least 1 year of relevant non-profit experience
Excellent communication and interpersonal skills
Ability to manage stressful situations and maintain boundaries
Ability to follow procedures and reporting requirements for two distinct programs
Ability to multitask and handle several different situations at once
Familiarity with or willingness to learn Positive Youth Development principles
Must have a valid driver’s license and reliable automobile
Basic proficiency with word processing software and internet
Must be able to go up and down three flights of stairs for routine checks and crisis response
Pass a criminal background and sex offender registry check

Duties and Responsibilities:
Be on-site from 10pm – 8am on nights assigned.
Transport Night Owl youth from overnight facility in the morning, to Greenfield, as needed. Provide transportation to Step youth, when necessary. 
Establish positive relationships and maintain appropriate boundaries with overnight youth.
Hold youth accountable to programs’ expectations and regulations.
Keep programs’ staff and on call support informed of incidents or notable information through phone and/or email during shift hours.
Interact appropriately with youth who are or have experienced homelessness and may be trauma survivors. 
Provide recreational opportunities for engagement as needed and appropriate, resource information to youth, and engage them in life skills (such as meal preparation, money management, job search, anger management, etc.)
Supervise any volunteers assisting each night.
As needed, provide overnight youth with stored medications and complete counts of controlled medications.  Document distributed medication.
Stabilize crisis situations until intervention of on-call staff and/or emergency personnel.
Complete building checks at specified intervals and when needed.  
Document and hold overnight youth to curfew expectations.
Maintain log of activities and complete incident reports as needed.
Participate in supervision meetings and clinical training as needed, for additional compensation.
Other duties as assigned.

Compensation:
$75  nightly stipend 
Training time hourly rate of $10/hour 
$10/hour rate for non-OHM shift time as needed, if offered. 

DIAL/SELF   Youth and Community Services ~ Job Description

Title: RHY Evening Housing Monitor, with standby expectations. (EHM)
Department: Step/Night Owl
Supervisor: Director of Residential Services 
Status: Stipend Compensation; no standard benefits.

Job Summary:
The Evening House Monitor is responsible for onsite duties and “standby overnight coverage” expectations for the 11th street clustered housing site and the NightOwl Teen Warming Center, when applicable. Hours are regularly from 7pm to 10pm, from 1 to 5 nights per week. The EHM will interact with and supervise any program participants, and may be assisted by volunteers. As needed and appropriate, the EHM will contact the on-call 24 hour supervisors for assistance. The EHM will act as “stand by” for back up overnight coverage the night of their shift, if overnight staff call out or take time off, or if more than 1 client utilizes the night owl.  

Qualifications: 
Appropriate training and education, including at least 1 year of relevant non-profit experience
Excellent communication and interpersonal skills
Ability to manage stressful situations and maintain boundaries
Ability to follow procedures and reporting requirements for two distinct programs
Ability to multitask and handle several different situations at once
Familiarity with or willingness to learn Positive Youth Development principles
Must have a valid driver’s license and reliable automobile
Basic proficiency with word processing software and internet
Must be able to go up and down three flights of stairs for routine checks and crisis response
Pass a criminal background and sex offender registry check

Duties and Responsibilities:
Be on-site from 7pm – 10pm on nights assigned, and remain available to cover the overnight, from 10pm-8am, when needed, for additional stipend and handle the duties and responsibilities of the overnight house monitor’s position.  
Transport Night Owl youth from teen drop-in center to overnight facility at the start of the shift, and provide transportation to Step youth, as needed during shift. 
Establish positive relationships and maintain appropriate boundaries with program youth.
Hold youth accountable to programs’ expectations and regulations.
Keep programs’ staff informed of incidents or notable information through phone and/or email during shift hours.
Interact appropriately with youth who are or have experienced homelessness and may be trauma survivors. 
Provide recreational opportunities for engagement, resource information to youth, and teach them life skills (such as meal preparation, money management, job search, anger management, etc.)
Supervise any volunteers assisting each night.
As needed, provide overnight youth with stored medications and complete counts of controlled medications.  Document distributed medication.
Stabilize crisis situations until intervention of on-call staff and/or emergency personnel.
Complete building checks at specified intervals and additionally, when needed. 
Maintain log of activities and complete incident reports as needed.
Participate in supervision meetings and clinical training as needed, for additional compensation.
Other duties as assigned.

Compensation:
$35 nightly stipend for 7pm-10pm and “standby” expectations.
Training time hourly rate of $10/hour 
Additional stipend of $75 when full overnight is covered, for a total of $110 per night. 





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